Privacy policy

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

2. Scope of this Policy

This Policy applies only to the actions of iHus Group Limited and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

3. Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

• name;
• date of birth;
• gender;
• job title;
• profession;
• contact information such as email addresses and telephone numbers;
• demographic information such as post code, preferences and interests;
• IP address (automatically collected);
• web browser type and version (automatically collected);
• operating system (automatically collected);
• a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).

4. Our Use of Data
   • Any personal Data you submit will be retained by iHus Group Limited until it no longer serves the purpose that it was collected for.
   • As per Clause 5, your Data will be shared with certain third parties to perform services on our behalf. By accepting our cookie notice, you are consenting to this.
   • All personal Data is stored securely in accordance with the principles of the GDPR. For more details on security see Clause 11 below.
   • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
     • internal record keeping;
     • improvement of our products / services;
     • transmission by email of promotional materials that may be of interest to you;
     • contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
     • the collection, sharing, and use of personal data for personalization of ads.

5. Third Party Websites and Services
   • iHus Group Limited may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services have access to certain personal Data provided by Users of this Website.
   • Any Data used by such parties is used only to the extent required by them to perform the services that iHus Group Limited requests. Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the GDPR.

6. Links to Other Websites
   • This Website may, from time to time, provide links to other websites.  iHus Group Limited has no control over such websites and is in no way responsible for the content thereof.  This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

7. Changes of Business Ownership and Control
   • iHus Group Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of iHus Group Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
   • In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
8. Controlling Use of Your Data
   • Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the use of Data for direct marketing purposes.

9. Your Right to Withhold Information
   • You may access the majority of our Website without providing any Data at all. However, to use all features and functions available on the Website you may be required to submit certain Data.
   • You may restrict your internet browser’s use of Cookies. For more information see Clause 12.

10. Accessing your own Data
    You have the right to ask for a copy of any of your personal Data held by iHus Group Limited (where such data is held) either verbally or in writing. iHus Group Limited will respond to this request within 30 days.

11. Security
    • Data security is of importance to iHus Group Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website. Specifically, we use a Firewall on our router, antivirus software and various WordPress security plugins to protect website data.
12. Cookies
    • This Website may place and access certain Cookies on your computer. iHus Group Limited uses Cookies to improve your experience of using the Website and to improve our range of products and services.  iHus Group Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
    • All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
    • Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies [“This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy.). If you continue to use this site we will assume that you are happy with it.] By giving your consent to the placing of Cookies you are enabling iHus Group Ltd to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended. If you choose to ignore the message bar, we assume that you are okay with our website collecting cookies.
    • Certain features of the Website depend upon Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser’s settings as detailed below.
    • This Website places the following Cookies:

• This Website uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the products and services offered through it.  You do not have to allow us to use these Cookies, as detailed above, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website it does enable us to continually improve our business.
• The analytics services used by this Website use Cookies to gather the required information. Some of these Cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent. You may remove these Cookies and prevent future use of them by changing the settings within your chosen internet browser.
• The analytics services used by this Website use standard Cookies within Google Analytics. For a full breakdown of cookies collected by Google Analytics please follow this link: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

• You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.
• You can choose to delete Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
• It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Cookies & Retargeting

• This website uses cookies to ensure the user’s experience is more enjoyable and personalised. The tools that we currently use to market our services are as follows:
  • Google Adwords
  • Facebook Adverts
  • Mailchimp Email Marketing

Google Adwords

This website utilises the online advertising program “Google AdWords” and the conversion tracking within the framework of Google AdWords. The conversion-tracking cookie is set on your browser, if you click on an ad delivered by Google. Cookies are small text files, which the internet browser places on your browser. These cookies lose their validity after 30 days. Cookies are not used to acquire personal identification data. If the user visits a certain page of this website and if the cookie has not yet expired, Google and iHus Group Limited will be able to tell that the user clicked on the ad and was forwarded to this page. Each Google AdWords client receives a different cookie. Thus, cookies cannot be tracked via the website of AdWords clients. The information collected by the conversion cookies are used to provide aggregate conversion statistics to AdWord clients who have opted-in for conversion tracking. Clients are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by easily deactivating the Google conversion-tracking cookie via your internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. Further information concerning Google data privacy can be found at: https://www.google.co.uk/intl/en-GB/policies/privacy/

In addition to this, this website uses retargeting technology of Google Inc. (“Google”). This technology enables us to target visitors of our website with interest-based ads who already have shown interest in our shop and in our products. The ads are displayed by using a cookie-based analysis of the previous usage data. Personal data will not be stored. In the case of retargeting technology, a cookie will be stored on your computer or your mobile devices in order to collect anonymized data about your interests and adapt ads specifically according to the stored information. Cookies are small text files stored on your computer or your mobile devices. They help us to display ads, which are most likely to correspond to your product and information interests. You may permanently refuse the setting of cookies for advertisement purposes by downloading and installing the browser plug-in using the following link: https://www.google.com/settings/ads/onweb/

You will find further information as well as our privacy policy regarding advertisements and Google here: https://www.google.com/policies/technologies/ads/

Facebook Adverts

This website collects cookies via a ‘Facebook Pixel’. We use this pixel to gather insights, measurements and recommendations to increase the relevancy of our marketing campaigns for the end user.

As our cookie message bar states cookies are collected to give the user the best, most relevant experience. We apply the “Facebook Pixel” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) within our presence on the internet. By doing so, users’ behaviour can be tracked after they have seen or clicked on a Facebook ad. This technique is designed to evaluate the impact of Facebook ads for statistical and market research purposes and may help to optimize future advertising activities.
Data collected shall remain anonymous and cannot be used to draw any conclusions about the identity of the user. However, those data are stored and processed by Facebook to enable a connection to the user profile and to allow Facebook to use those data for its own advertisement purposes in accordance with the Facebook privacy policy (https://www.facebook.com/privacy/explanation). You may allow Facebook and its partners to place ads on Facebook and outside of Facebook. Furthermore, a cookie may be placed on your computer for this purpose.

Only users older than 13 years are permitted to give a consent to use Facebook pixels. If you are younger, we request you to ask your legal guardian for permission. You may object to the use of cookies in a general manner, by choosing a setting of your browser to prevent cookies from being placed on your computer any more or to allow you to disable cookies already placed. If you have disabled all cookies, certain functions on our website may not work properly. You may deactivate the use of third-party cookies as for example Facebook with the aid of the Digital Advertising Alliance website at: https://www.aboutads.info/choices/. Also, if you wish to change your preference, or alter the adverts in which you wish to see on Facebook you can do so by updating your ad setting here: https://www.facebook.com/ads/preferences

YouTube Video Embed

This website uses the YouTube embedding functions for display and playback of videos offered by “YouTube”. To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback function of embedded YouTube videos is started, the provider sets “YouTube” cookies in order to collect information on users. According to indications from “YouTube”, the use of those cookies is intended to record video statistics, to improve user-friendliness and to avoid improper actions. Regardless of whether the embedded video is played back, a connection to the Google network “double click” is established when visiting this website. This may trigger further data processing beyond our control.

Further information on the “YouTube” data protection can be found in the provider’s data protection statement at: https://www.google.co.uk/intl/en-GB/policies/privacy/

13. Changes to this Policy

iHus Group Limited reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.