After completing a series of intricate audits we are extremely proud to announce that we have been awarded with ISO 9001:2015 certification. This makes us the only Annexe builder in the UK to receive this precious award, demonstrating how iHus as a business as a whole is leading the way with the finest of quality management, in everything we do!
Throughout the certification process we have developed a robust and efficient quality management system which enables us to provide a high quality system throughout all departments within our business.
What is ISO 9001:2015?
ISO 9001 is defined as the international standard for quality management requirements.
For our business to become ISO 9001:2015 compliant, we underwent a strict evaluation process that included quality management system development and a full system management audit and assessment. Working towards gaining such achievements is a demonstration of our eagerness to provide our customers with the upmost highest level of service possible, and our commitment to investing in top technological systems.
Our ISO 9001 certification is a great display of the distinct procedures that we have in place here at iHus, thus we can proudly state that your annexe journey will be delivered with nothing but quality in mind from your initial enquiry to receiving the keys to your new home; an example of this can be seen in our unique signature move process.
Quality is truly at the heart of our business ethos, we strive to continuously meet and exceed the wants and needs of our customers whilst meeting and exceeding the regulations of our building quality processes throughout, our customer reviews and past projects selection are prime example of our hard work and dedication towards quality. In fact, the auditor made comment on our quality management system, ‘The Project Management system (Monday.com) is the best he’s seen.’
BEST PRACTICE 01: The company’s project management methodology, Monday system, and associated record keeping provide an exceptional standard of control over core processes and quality assurance activities.
BEST PRACTICE 02: The company’s approach to seeking and sharing customer feedback is highly proactive and demonstrates an excellent commitment to maintaining not only customer satisfaction, but continual improvement and team communication and morale within the company.
Trust in iHus. For more information on our certification or general granny annexe enquiries, contact us today.